Debbie Copley

Senior Property Manager

I am the Senior Property Manager of LJ Hooker Kensington with responsibility to oversee and manage the property management within our office. I manage a portfolio of mostly inner city and eastern suburb properties and cater for landlords who have one property to multiple properties and vary from one bedroom units to executive penthouses. I provide the first point of contact to my landlords, tenants and suppliers to maintain an ongoing relationship.

I have won many awards, in October 2012 I was awarded the Property Manager (residential) of the Year Award for South Australia at the Real Estate Institute of South Australia (RESIA) awards night. As this was my third nomination as a state finalist I was extremely honoured to receive this award. I also represented South Australia at the National Property Manager of the Year for REISA which was also a great experience and it was wonderful to be recognised nation wide.

At the Annual SA/NT LJ Hooker Awards in July 2015, we won "Best Property Investment Management - Business Growth Office."

In 2016 I won Bronze for Property Manager - Residential (Eastern/City) and LJ Hooker Kensington was a Finalist for Property Management Agency - Medium for the REISA Awards for Excellence.

I’m currently a member of the REISA Property Management committee.


Ratings

  • Satisfaction
    ( 4.2 / 5.0 )
  • Recommendation
    ( 4.4 / 5.0 )
  • Performance
    ( 4.6 / 5.0 )
  • Multi - Million Dollar Chapter (PIM)
    Multi - Million Dollar Chapter (PIM)

What our customers say

See all

I would recommend Debbie Copley to anybody looking for a professional, knowledgeable property manager. Debbie makes you feel comfortable with all aspects of renting and she has both the owner's and tenant's interests at heart.

Raelene Cuthbert Whakatane NZ

I have been using Debbie Copley as my rental property manager for quite a number years. When Debbie left her previous agency I decided to follow her as I was struggling find another property manager that ticked all the boxes. I therefore engaged her services when she relocated to LJ Hooker at Kensington. I would recommend Debbie to any potential Landlord who is looking for an experienced property manager who always delivers outstanding service.

Domenica Cannata, Tusmore

Ms Copley, is supportive, prompt and professional in her advice and endeavours towards me as an owner of a property.

Rob Coxon Perth.

It is nice to be able to leave property maintenance in the hands of someone who has a wealth of knowledge in her profession. Debbie knows how to navigate all the legal and complex situations that can arise, and is always there to help. She is very appreciated.

Mary, Sefton Park

Thank you very much for your exceptional work!

Sabina Eliseeva,Brisben

Debbie Copley and the team at LJ Hooker Kensington are fantastic. They are on top of the issues and are soloution focused. I have been recommending them to friends for years.

Raja, Fullarton

I have been both happy and comfortable with my communications with Debbie Copley. She has shown got understanding of issues and my needs with prompt actions when required. Very happy with the service

Scott McGregor, Tusmore

Debbie is always prompt with feedback to queries and across any queries from our tenant our ourselves. Very happy with Debbie.

Susan, Rosslyn Park

Debbie Copley has been looking after my property for several years now. She is a reliable property manager with quick communication and regular reporting. Definitely recommend.

Kirsty Bennett, Norwood.

Extremely happy and satified with Debbie's help and assistance whenever needed. Very grateful and much appreciated. Also, As I work and live in Singapore, (and, due to the nature of my job), my visits to ADL are difficult to plan ahead, and often occur with very short notice - On the few occasions when I have needed to visit the LJHooker office, Debbie has always managed to find time to meet and talk with me, and help with any queries or issues, - and done so in a pleasant and welcoming manner, and with very satisfactory results, assistance, etc, and therefore am even more satisfied, happy, and grateful for her assistance whenever it was/is needed. Please do pass on my thanks to her. Re: the "clear and easily understood rental statements" - the lower score for this is perhaps due to me - I am not an accountant, and always struggle with such spreadsheets (etc), - and when there are items for maintenance, etc, I sometimes feel that it would be good to have a little more description/info, etc, - but, otherwise, OK. As can be seen from above scores, (and as described on previous page), am very happy with Debbie's help and assistance. As I am in a totally different type of industry/job/etc, I sometimes have queries which may seem trivial and/or time consuming, but Debbie always manages to find time to assist, and in a welcoming, friendly, understanding, and patient manner, and I am always left feeling grateful and appreciative of her assistance. Debbie, Many thanks for your help and assistance, - please don't resign or retire, - can't expess just how much we value your help and assistance - Really do appreciate it!

John H.

Ms. Debbie Copley is always kind and helpful to deal with any issues for my property. I am practically worry free when Debbie handles my property. Big Thank you to you Debbie!

Christopher Yap from KL

Debbie is very professional ,friendly, helpful ,I would certainly recommend Deb.

Tiffany Balnaves

Excellent service provided by Debbie. Follows up and communicates issues in a timely manner. Fast response times.

Allana, Keswick

Always willing to assist and always presents in a friendly manner.

Rob Colaiacovo, Magill

My husband and I are very grateful to have Debbie manage our property. We have always found Debbie to be reliable. Debbie is up to date with legal matters that may arise protecting landlords and tenants making the business of rental properties easier to manage. We are very happy.

N Hill Malvern SA

Debbie Copely is very professional and easy to deal with.

Eldo Di Pasquale, Beerwah

Great Job Debbie in managing my property. Sorry about the hassle with the tenant.

Anu Raju

We had a few property managers over 9 years with LJ Hooker and Debbie is one of the best ones and she does a good job communicating issues with the apartment and resolving maintenance problems.

Duncan Yung, WA

Dear Mr. Ploubidis, I am writing to let you know how sorry we are to be leaving the kind, caring, thoughtful and compassionate care of your Senior Property Manager Debbie Copley and her team. We have been renting a property for nearly 3 years and have been told today there will be a change of management. During the course of these three years we have had many issues with maintenance etc. The team at LJ Hooker lead by Debbie have been amazing and have been consistently helpful and considerate in helping us deal with each issue at hand. I rang Debbie to thank her today but I thought you might like to know what great staff you have and how much we have appreciated the LJ Hooker team. Kind regards and thanks,

Libby and David Lokan

Hi Debbie,

As we near closure on the sale of the house and the end of our letting of the house (I hope – still not final but possibly tomorrow!) I just want to express my appreciation to you and your team for all your help over the years. It has been a pleasure working with you and your hard work has always been appreciated. I think you and your team have been wonderful. Wishing you every success.

Judith

Many Thanks for your help in the beginning as well as throughout the rental process. We are now moving to a new property that we have just bought. The service from your Team has been outstanding, resolving all our needs promptly including few urgent plumbing works during the weekends. Many Thanks for your help.

Ven

Hi Debbie

I would like to take this opportunity to thank the Kensington LJ Hooker staff for their association as Rental Agents for the Landlords of Unit 2,15 Peroomba Ave. It was a pleasure to rent the unit over the 4 years and 8 months.

Thank you

Margaret Miller

Thank you for taking care of the problem so quickly.

Laura Fidler

Hi Debbie,

Thank you both for being very pragmatic and diplomatic. Alex and I are very relieved to hear your responses and look forward to the next chapter in the management of our property.

We appreciate the information you have provided which has expanded our knowledge regarding how the different processes work.

Thanks again.

Callen

Thank you Debbie, you have been wonderful and extremely professional. I feel so relieved that you are in charge. Have a great weekend.

Tiffany

Real Estate Institute of Australia - this certificate is in recognition of Debbie Copley of South Australia, Honoured as a finalist in the Residential Property Manager of the Year category at the 2013 REIA National Awards for Excellence Celebrating Australia's most outstanding Real Estate Professionals.

Issued: 14/03/13.

Peter Bushby - REIA President

As a residential rental property owner with a very 'hands on' approach to overseeing my investments, I am particularly concerned as to the way my portfolio is managed. Working as a busy dentist, I have little time and energy to chase around ensuring that matters relating to the properties are dealt with efficiently and satisfactorily. Hence it is imperative that I have a competent property manager, that with one phone call or email, I know the required tasks will be dealt with quickly, efficiently and to my satisfaction. Debbie Copley meets those requirements.

Since Debbie took over the management of my portfolio a little over a year ago, we have leasing, rental income and maintenance issues all operating to my satisfaction, such that I now rely on her to quietly deal with any day to day issues in the background. It is comforting to know that I have such a competent, efficient and experienced person as Debbie Copley doing this on my behalf and that I don't have to chase the manager to do the managing! I am extremely happy with the management and returns I am achieving with my portfolio.

J R Frayne

We recently considered renting out a property ourselves then I came to my senses and though just let Debbie and her team manage it - it is one less thing to have to sort out and Debbie does it so seamlessly.

Debbie and her team are great at sorting out all those ongoing maintenance issues and those tricky once off repairs. Debbie knows who to call and smart operator - gives trades peoples a price ceiling. The team are also great at communication with you so you know what is going on and how the issue was resolved. I would definitely recommend Debbie and her team.

Alison

As clients of Debbie Copley's, we are most appreciative of her commitment to the management of our property portfolio.

We find Debbie's response to our enquiries/requests knowledgeable, prompt and helpful.

Her calm, matter-of-fact and respectful manner is very effective in addressing the occasional challenging situation involving tenants, who as a consequence tend to become stable, long term tenants.

Cheryl Cope

As new investment property owners we were so glad to have someone like Debbie to guide us through the various issues that arise from general maintenance issues to capital replacements, rent reviews and general advice on all matters relating to the property.

We found her prompt in dealing with the matters to hand, thorough and efficient and her advice was sound showing her experience and understanding of the real estate rental market.

As head of the team, Debbie has demonstrated that she can manage staff such that they maintain her standard which gives us further confidence that we can genuinely rely on her to continue to manage our property in the future.

Penny and Terry Newell

My Awards

  • Multi - Million Dollar Chapter (PIM) - May 2018