Debbie Copley

Senior Property Manager

I am the Senior Property Manager of LJ Hooker Kensington with responsibility to oversee and manage the property management within our office. I manage a portfolio of mostly inner city and eastern suburb properties and cater for landlords who have one property to multiple properties and vary from one bedroom units to executive penthouses. I provide the first point of contact to my landlords, tenants and suppliers to maintain an ongoing relationship.

I have won many awards, in October 2012 I was awarded the Property Manager (residential) of the Year Award for South Australia at the Real Estate Institute of South Australia (RESIA) awards night. As this was my third nomination as a state finalist I was extremely honoured to receive this award. I also represented South Australia at the National Property Manager of the Year for REISA which was also a great experience and it was wonderful to be recognised nation wide.

At the Annual SA/NT LJ Hooker Awards in July 2015, we won "Best Property Investment Management - Business Growth Office."

In 2016 I won Bronze for Property Manager - Residential (Eastern/City) and LJ Hooker Kensington was a Finalist for Property Management Agency - Medium for the REISA Awards for Excellence.

I’m currently a member of the REISA Property Management committee.


Ratings

  • Satisfaction
    ( 4.2 / 5.0 )
  • Recommendation
    ( 4.4 / 5.0 )
  • Performance
    ( 4.6 / 5.0 )
  • Multi - Million Dollar Chapter (PIM)
    Multi - Million Dollar Chapter (PIM)

What our customers say

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Always willing to assist and always presents in a friendly manner.

Rob Colaiacovo, Magill

My husband and I are very grateful to have Debbie manage our property. We have always found Debbie to be reliable. Debbie is up to date with legal matters that may arise protecting landlords and tenants making the business of rental properties easier to manage. We are very happy.

N Hill Malvern SA

Debbie Copely is very professional and easy to deal with.

Eldo Di Pasquale, Beerwah

Great Job Debbie in managing my property. Sorry about the hassle with the tenant.

Anu Raju

We had a few property managers over 9 years with LJ Hooker and Debbie is one of the best ones and she does a good job communicating issues with the apartment and resolving maintenance problems.

Duncan Yung, WA

Dear Mr. Ploubidis, I am writing to let you know how sorry we are to be leaving the kind, caring, thoughtful and compassionate care of your Senior Property Manager Debbie Copley and her team. We have been renting a property for nearly 3 years and have been told today there will be a change of management. During the course of these three years we have had many issues with maintenance etc. The team at LJ Hooker lead by Debbie have been amazing and have been consistently helpful and considerate in helping us deal with each issue at hand. I rang Debbie to thank her today but I thought you might like to know what great staff you have and how much we have appreciated the LJ Hooker team. Kind regards and thanks,

Libby and David Lokan

Hi Debbie,

As we near closure on the sale of the house and the end of our letting of the house (I hope – still not final but possibly tomorrow!) I just want to express my appreciation to you and your team for all your help over the years. It has been a pleasure working with you and your hard work has always been appreciated. I think you and your team have been wonderful. Wishing you every success.

Judith

Many Thanks for your help in the beginning as well as throughout the rental process. We are now moving to a new property that we have just bought. The service from your Team has been outstanding, resolving all our needs promptly including few urgent plumbing works during the weekends. Many Thanks for your help.

Ven

Hi Debbie

I would like to take this opportunity to thank the Kensington LJ Hooker staff for their association as Rental Agents for the Landlords of Unit 2,15 Peroomba Ave. It was a pleasure to rent the unit over the 4 years and 8 months.

Thank you

Margaret Miller

Thank you for taking care of the problem so quickly.

Laura Fidler

Hi Debbie,

Thank you both for being very pragmatic and diplomatic. Alex and I are very relieved to hear your responses and look forward to the next chapter in the management of our property.

We appreciate the information you have provided which has expanded our knowledge regarding how the different processes work.

Thanks again.

Callen

Thank you Debbie, you have been wonderful and extremely professional. I feel so relieved that you are in charge. Have a great weekend.

Tiffany

Real Estate Institute of Australia - this certificate is in recognition of Debbie Copley of South Australia, Honoured as a finalist in the Residential Property Manager of the Year category at the 2013 REIA National Awards for Excellence Celebrating Australia's most outstanding Real Estate Professionals.

Issued: 14/03/13.

Peter Bushby - REIA President

As a residential rental property owner with a very 'hands on' approach to overseeing my investments, I am particularly concerned as to the way my portfolio is managed. Working as a busy dentist, I have little time and energy to chase around ensuring that matters relating to the properties are dealt with efficiently and satisfactorily. Hence it is imperative that I have a competent property manager, that with one phone call or email, I know the required tasks will be dealt with quickly, efficiently and to my satisfaction. Debbie Copley meets those requirements.

Since Debbie took over the management of my portfolio a little over a year ago, we have leasing, rental income and maintenance issues all operating to my satisfaction, such that I now rely on her to quietly deal with any day to day issues in the background. It is comforting to know that I have such a competent, efficient and experienced person as Debbie Copley doing this on my behalf and that I don't have to chase the manager to do the managing! I am extremely happy with the management and returns I am achieving with my portfolio.

J R Frayne

We recently considered renting out a property ourselves then I came to my senses and though just let Debbie and her team manage it - it is one less thing to have to sort out and Debbie does it so seamlessly.

Debbie and her team are great at sorting out all those ongoing maintenance issues and those tricky once off repairs. Debbie knows who to call and smart operator - gives trades peoples a price ceiling. The team are also great at communication with you so you know what is going on and how the issue was resolved. I would definitely recommend Debbie and her team.

Alison

As clients of Debbie Copley's, we are most appreciative of her commitment to the management of our property portfolio.

We find Debbie's response to our enquiries/requests knowledgeable, prompt and helpful.

Her calm, matter-of-fact and respectful manner is very effective in addressing the occasional challenging situation involving tenants, who as a consequence tend to become stable, long term tenants.

Cheryl Cope

As new investment property owners we were so glad to have someone like Debbie to guide us through the various issues that arise from general maintenance issues to capital replacements, rent reviews and general advice on all matters relating to the property.

We found her prompt in dealing with the matters to hand, thorough and efficient and her advice was sound showing her experience and understanding of the real estate rental market.

As head of the team, Debbie has demonstrated that she can manage staff such that they maintain her standard which gives us further confidence that we can genuinely rely on her to continue to manage our property in the future.

Penny and Terry Newell

We purchased an investment property in September 2011 which was being managed by a company in Glenelg. I found their attitude and communication skills to be somewhat lacking and approached Debbie to become our property manager. The difference was noticed immediately not only by myself but also by our very disgruntled tenants. The tenants had reported several things to the previous agent and nothing had been acted on in the previous twelve month period. Debbie Copley had these issues sorted quickly and to our complete satisfaction. She was also able to resolve everything with the tenants within a very short time frame. The tenants stayed on for over a year and only vacated for personal reasons.

We have been impressed that Debbie is always available and has consistently kept us informed of any arising matter concerning our property. I have since recommended Debbie Copley to 2 of my friends that have purchased investment properties in the last 6 months. After comparing several different property managers, I am pleased to say they have both signed with Debbie.

We wish Debbie all the best in any future endeavours.

Tracey and Peter Christie

Dear Debbie,

I would like to thank you for your professionalism over the years that you have managed my property at 38 South Terrace. Earlier this year I undertook a $50,000 renovation and you were wonderful in supporting me through this. I also appreciated that you were happy to meet me onsite and spend time with me.

During this time I had many contractors in and out, getting keys and contacting you for things such as ordering council bins. Your response time is prompt and so are those of your team who cover you when you are unavailable.

I have never had to chase you up about forgetting to do something for me - that is very rare these days so I really appreciate that.

I value your professionalism, experience and 'can do' attitude. I also feel more confident about my property when you are managing everything including the inspections. You know my property better than anyone else and you know what I expect from my tenants. This is important for me and my tenants - if my tenants see ten different people inspecting the property then they are more likely to get away with things I would not accept. We all know a high staff turnover and lack of consistent contact can lead to a decrease in quality.

Having someone who has stability and maturity is very important to me and you have these qualities along with great customer service.

Scott Marriott

Dear Debbie,

Thank you for the update. I have been very happy with the way you have kept me up to date and have guided me through this whole process, this has been very helpful for me as a new property owner.

Caroline Zada

Debbie has been the best property manager we've had over the last 12 years. She is very professional, reliable and experienced at her job. We have always felt that she has protected our interest at all times - a rare quality! We appreciate all that Debbie has done for us and know that our rental properties are in capable hands.

Great work Debbie and many thanks!

Niki and Lenos Xiourouppa

Craig and Linda Oliphant have known Debbie Copley for around 10 years and know what a great job she does from her days working for Lavis Real Estate in Port Pirie.

As we live in Port Pirie but own a property in Kensington it has been such a relief for us knowing we have someone we know, trust and depend on looking after our property.

We wish Debbie all the very best.

Craig and Linda Oliphant

My Awards

  • Multi - Million Dollar Chapter (PIM) - May 2018